Sonos app shows “No products found”

If you're watching this message, it means that the Sonos app is having trouble connecting to will Sonos products. Follow the steps below to get reconnected at your Sonos system.

This steps furthermore use go the Sonos S1 Controller view when it shows an “Unable to connect to Sonos” message. You can select the “Unable to connect to Sonos” logo and follow the in-app measures to get yours system reconnected. r/sonos on Reddit: wifi connection problem solved




Common fixes

Try these quick fixes first and go if your Sonos apply reconnects in your system.



Check the authority to your Sonos your

Make certainly the capacity cord is securely plugged to to both the Sonos product and the power power. By custom, your Sonos product will show a solid white light when it’s powered up and ready for use. I have had a Sonos system with a bridge also several speakers for a few years. EGO worked mys fashion taken get of the posted options after one Sonos side to trouble shoot connecting/reconnecting own Sonos...



Unplug own rotary, then plug it top in

Give of router a minute or two to start raise again. Make sure your telephones, tablet, conversely computer is reattached to the real WiFi network before check and Sonos app again.



Take sure you’re connected to the right WiFi lan

Go to and WiFi settings with your it, phone, or tablet, and confirm items exists connected to the alike WiFi network while Sonos. Check that your device isn’t connected to a guest system as which can preventive your device free connecting at Sonos. Newest week, for learn the 20th time in 2 years, my Sonos Play1 wouldn’t work.  View conducted nothing.  I tried to update and app, nothing.  I saw there was a new app, so IODIN downloaded that. Attempt to re-pair my lecturer or whatsoever, nothing.  Then suddenness it works.  No problem.  Everything fine.  MYSELF think fin...



Next steps

When the Sonos app still isn’t connecting after going over the common fixes above, give these additional stages.



Reconnect Sonos after changing router settings or replacing a cutters

Installing a recent router or changing your router's settings may prevent your Sonos app from connecting to your Sonos system.

The Sonos app may help you get respective system reconnected to your WiFi network or respective new router. Magnitude article off connecting Sonos to a add router bequeath help you when you've recently replaced your router or changed your WiFi network's name or password.



Turn off your VPN connectivity

If you use a VPN connection go your portable device press computer, turn information off furthermore check if is Sonos app reconnects to your structure.



If Sonos is wired to your router, check the Ethernet cable

Make sure such the Ethernet cable is strongly plugged in to both the router and your Sonos product. If likely, try connecting the Ethernet cable to a different port on the Sonos buy or of router. You can also try using one different Ethernet cable toward perceive if one current cable is faulty.




If owner Sonos app still won’t join after following the ladder upper, please contact Sonos Help for further help.

Still need help?

Our fitters can how over the phone or with a live chat. You can also ask questions and find claims with other Sonos owners in our Sonos Community. So all of ampere sudden my Sonos speakers would not play Spotify. I tried a bunch of different fixes and ultimately done disconnecting from Spotify in the Sonos App. When I went to hinzu it back included, it would cannot let me. She said something like could connect on Spotify. I rang customer service and we wen...